AMR Supply Chain Top 25: Lessons From Leaders Webcast
March 23, 2010, 11:00am – 12:00pm Eastern
Since 2004, when the Supply Chain Top 25 first published, we have seen tremendous momentum build around the
concept of supply chain as a vital, board-level issue. The Top 25 has drawn extensive coverage from Forbes,
Financial Times, BusinessWeek, and CNBC plus references on hundreds of websites in at least 20 languages
around the world. This webcast will focus on lessons learned from the Top 25 supply chain leaders, including
the key best practices and the connection between supply chain capabilities and financial performance.
Specifically, we will cover:
- The key best practices that led them to excel in supply chain performance
- The goals and methodology used to develop the Top 25 and changes we are considering
- Research that connects supply chain capabilities to a firm’s financial performance
- How attendees can vote this year
Speakers:
- Debra Hofman, Vice President, Supply Chain Top 25, AMR Research
- Kevin O'Marah, Group Vice President, Supply Chain, Research, AMR Research
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AMR Supply Chain Executive Conference
The Economy of Abundance: Rebuilding the Infrastructure of the Global Supply Chain for Sustainable Growth
June 2-4, 2010
The Phoenician Resort & Spa, Scottsdale, AZ
The world financial crisis that froze business for most of 2009 has passed and growth appears ready to
stage a comeback. But global business opportunities look radically different now as we enter the second
decade of the 21st century. Infrastructure needed to tap emerging markets is being built just as an
overhaul in our energy networks and manufacturing plants is beginning to accelerate. Supply chain
executives are looking ahead to a smarter, more connected, and more sustainable physical and information
infrastructure as they plan for 2010 and beyond. This means huge new business opportunities for
industrial manufacturers as well as new challenges for consumer and retail leaders who must master a very
different global supply network.
Please join us in Scottsdale as supply chain leaders convene from across sectors to look ahead at what
this new infrastructure means to business growth.
The keynote speaker, T. Boone Pickens, will bring hard won lessons on both how emerging energy and
physical infrastructure businesses operate as well as their potential to impact strategies for supply
chain leaders across industries.
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On-Demand Webcasts |
Using Segmentation Strategies for Better Demand and Supply Balancing in the Mid-market
Mid-market OEM's are faced with unique challenges in today's world of outsourcing. An effective
balance between demand and supply in this environment is crucial, yet difficult to achieve.
Learn how March Networks has used product segmentation processes and systems to overcome some of
the supply chain challenges presented by outsourcing.
Presenters:
- Nari Viswanathan, vice president and principal analyst, Aberdeen Group
- Jeff Range, vice president, global operations, March Networks
- Trevor Miles, director, industry and applications marketing, Kinaxis
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SCM World Live
The SCM World Live agenda brings together the most influential group of global supply chain, operations and procurement
leaders in a unique format that allows you to put your questions direct to the speakers in an interactive and real-time
environment. Each session features a panel of senior executives, who will be presenting thoughts and experiences
around individual topics and then inviting you to submit your questions and comments live to be responded to.
Speakers include:
- Dr. Hau L. Lee / Prof. of Operations, Stanford Graduate School of Business
- Patricia J. Gaglione / SVP & Chief Supply Chain Officer, Jarden Corp
- Detlef Schultz / Global Supply Chain Director & CEO, Vodafone Procurement Company
- Quentin Roach / SVP & Chief Procurement Officer, Bristol-Myers Squibb
- Reuben Slone / EVP Supply Chain, OfficeMax
- Robert Blackburn / SVP & Global Head of Supply Chain, BASF
- Kevin O’Marah / Chief Strategy Officer, AMR Research
- Christopher A. Saute / Executive Director Supply Chain, GE Aviation
- John Sicard / EVP Marketing, Development and Service Operations, Kinaxis
The keynote webcasts will also include live research conducted using e-polling around critical focus areas, where
the results will be shared direct with all participants to help further operational improvement,
cross-industry collaboration and supply chain performance for all attendees.
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Prescriptions for the Modern-day Pharmaceutical Supply Chain
The healthcare supply chain is faced with some unique challenges, especially for
bio-pharmaceutical manufacturers. Given that many drugs are critical to patient health, much of
the lean inventory practices employed in other industries (particularly popular for
high-tech/electronics) are not acceptable options because of inventory shortage risks. As well,
the typical pharmaceutical supply chain faces many regulatory bodies that are required to
approve any changes in manufacturing or packaging, which limits the flexibility of the supply
chain and adds to the challenges of inventory management and production capacity.
Regardless, there are a lot of efficiencies that can be gained nonetheless through the
deployment of technology that can aid a company to:
- plan production and distribution to meet anticipated demand,
- monitor performance against financial and operational targets, and
- respond quickly and effectively to ongoing changes in demand or supply.
In this presentation, AMR Research highlights the key characteristics and trends of the
modern-day pharmaceutical supply chain. And learn first-hand from Amgen how they are
effectively managing their complex supply chain despite the challenges inherent to the
pharmaceutical industry.
Presenters:
Wayne McDonnell, research director, life sciences, AMR Research
Elisabeth Kaszas, director, supply chain, Amgen Inc.
Trevor Miles, director, industry and applications marketing, Kinaxis
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IW On-Demand Webcast
Demand Management: A game changing competitive advantage
During the webcast:
- Karl Braitberg discussed how Cisco has adopted a number of demand management programs around
customer segmentation and demand/supply balancing to become responsive to demand volatility.
- Dr. Larry Lapide discussed the fundamental aspects of demand management, the benefits that companies'
demand management processes can realize, and the outcome of the research done by the
Demand Management Solutions Group (DMSG).
- These presentations were followed by an informative Q&A session.
Watch the on demand webcast today to learn more.
Presenters:
Karl Braitberg, Cisco
Dr. Larry Lapide, MIT
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Integrated Business Planning: Linking financial decision-making to supply chain performance
In today’s challenging macro climate, the pressure to balance financial objectives with operational
realities has never been greater. However, many organisations suffer from a lack of alignment between
their finance, product management and supply chain professionals which leads to sub-optimal performance and reduced profitability.
Presenters:
Nari Viswanathan, vice president and principal analyst, Aberdeen Group
Christian Verstraete, chief technology officer worldwide manufacturing & distribution industries, Hewlett-Packard
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Semiconductor Online Summit:
Emerging Supply-Demand Balancing Challenges and the Implications on Business Performance
Learn how key supply chain initiatives allowed Qualcomm to increase shipments more than fivefold while managing a greater than 50% increase in mix complexity.
Presenters:
Mark Utter, senior director, supply management, Qualcomm QCT
[bio]
Clarence Chen, principal, PRTM
[bio]
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IndustryWeek Operational Excellence Web Conference
Enabling a Responsive, Demand-Driven Supply Chain
Research in Motion (RIM), maker of the BlackBerry®, is a company experiencing explosive growth of volume output,
staffing and manufacturing infrastructure. With a growing number of customers and shorter product lifecycles being supplied
from an ever expanding and more highly contracted supply chain, complex decisions need to be made in less time. It became
obvious that existing software tools were not up to the challenge, and that implementation of a decision support tool was essential.
This presentation will describe RIM's strategy for overcoming the challenges inherent in a quickly-changing environment,
and its plans for future expansion of the capabilities enabled by RapidResponse.
Presenters:
Dany Toniutti, outsourcing program manager, Research in Motion
Randy Littleson, vice president marketing, Kinaxis
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Supply & Demand Chain Executive:
Coordinating Response Across a Virtual Enterprise
Whether you are a brand owner, contract manufacturer, or supplier, you now operate in a "virtual
enterprise" of interconnected players within a large, coordinated operation. The shift towards
having plants around the globe, or outsourcing to specialists who can provide unique value and
drive down costs shows no signs of abating, with good reason. But the idea of distributed
manufacturing operations, when you live in a world of constant change, can be unnerving when you
lack the real-time, multi-enterprise visibility and coordination you need to be confident about
the actions you are taking and the commitments you've made to your customers.
The bad news? This new reality is here to stay.
The good news? There's a lot that can be done to empower the OEM/CM relationship.
In this presentation, hear from both Solectron and their customer, Teradyne on how they were able
to increase visibility and coordination across their respective supply networks to improve
operations performance.
Presenters:
Steve Hochman, research director, AMR Research Analyst
Kathleen Ward, director demand management, Solectron
Jim Wood, supply chain information systems director, Teradyne
Randy Littleson, vice president marketing, Kinaxis
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(now Benchmark Electronics)

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Responsiveness as a Competitive Advantage in Today's Outsourced Environment
In today's highly competitive environment, how well you respond to the myriad of demand, product and supply changes
permeating throughout your supply network ultimately determines customer satisfaction and operations performance. Brand
owners and contract manufacturers are equally challenged by the complexity of managing global outsourcing relationships to address these needs.
Mike Miller, executive director of corporate business systems at Pemstar (now Benchmark Electronics) will share how
Pemstar has made responsiveness to change a core element of their competitive advantage. And, Bruce Rayner, director of
research and consulting at Technology Forecasters, Inc, will draw on recent research to detail the most critical factors
that brand owners use to rate their contract manufacturing partners given this environment.
Presenters:
Bruce Rayner, Technology Forecasters Inc.
Mike Miller, PEMSTAR Inc. (now Benchmark Electronics)
Randy Littleson, Kinaxis, Inc.
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Coordinating Outsourced Manufacturing: A Win-Win Proposition for OEMs and CMs
Striking the right balance in the exchange of supply chain information between OEMs and CMs can achieve significant
strategic advantages for both organizations.
Learn first-hand from Dianne Sforza of Alcatel-Lucent how direct, multi-tier visibility into their extended supply
chain empowers them to work collaboratively with their CM partners to act and respond in real-time. Charlie Barnhart of
Technology Forecasters will also add his expert opinion on the creation of a mutually-beneficial information flow between
the OEM and CM while avoiding adding unnecessary costs or complexity to the relationship.
Presenters:
Charlie Barnhart, senior consultant, Technology Forecasters Inc.
Dianne Sforza, global Kinaxis program manager, Alcatel-Lucent
Randy Littleson, vice president marketing, Kinaxis
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Visibility is key to confidence in the relationships between OEMs and their CMs
It's no surprise to anyone in this industry that challenges exist in the relationships between OEMs and CMs. The outsourcing of your manufacturing operations, when you live in a world of constant change, can be unnerving when you lack the real-time visibility you need to be confident about the commitments you made to your customers.
While OEMs are taxed with aggressive competition and incredible demand swings from an increasingly fickle market place, they also remain ultimately accountable to the customer and customer commitments. When OEMs outsource their production they lack the visibility and control over their manufacturing operations, yet they still face inventory liability issues resulting from excess and obsolete parts due to engineering changes.
Competition in the marketplace results in price wars and that trickles down to the CMs who are being asked to do more, for less while managing unexpected supplier disruptions; demand fluctuations; inventory liability issues; capacity constraints while also delivering high customer service levels and maintaining their operating margin objectives.
The bad news? This new reality is here to stay.
The good news? There's a lot that can be done to increase the visibility, and confidence to improve these relationships
Join Bill Swanton of AMR Research to learn more about the challenges created by the OEM/CM relationship and then hear directly from Solectron and their customer Teradyne about how they were able to increase the visibility between their two organizations and improve operations performance for both their companies.
Presenters:
Cesar Gonzalez, director program management, Solectron
Bob Kenney, ATE ops supply chain manager, Teradyne
Philip Stoten, editor-in-chief, EMSNow (moderator)
Bill Swanton, vice president, research, AMR Research
John Sicard, executive vice president development and service operations, Kinaxis
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Electronic Business Magazine Webcast:
Customer Forecast Acceptance: Positioning to Meet Customer Demand
Please join us for a compelling discussion about how Response Management is driving breakthroughs in performance for leading manufacturers by enabling them to respond to changing demand.
Joining Kinaxis will be industry analyst Colin Snow of Ventana Research and Kevin Sachs, vice president global program management & Supply Chain Solutions at Solectron.
Kevin will take participants through a case study highlighting how his organization was able to effectively and rapidly respond to
customers' changing requirements by combing a Lean Production System and Response Management helping customers compete more effectively in their respective
markets while also driving key performance management metrics for Solectron.
Presenters:
Kevin Sachs, vice president global program management & Supply Chain Solutions, Solectron
Colin Snow, vice president and research director operational performance mgmt., Ventana Research
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