products
customer services
overview
Dedicated to your Supply Chain Success
Kinaxis™ is dedicated to helping you achieve and maintain competitive advantage by providing the highest quality customer service available. Our highly skilled staff are here to ensure the success of your RapidResponse™ implementation by answering day-to-day operational questions or helping you find ways to leverage your RapidResponse investment, ensuring your unique supply chain management (SCM) challenges are addressed.
Kinaxis offers a wide range of customer services that ensure your RapidResponse success:
- Consulting services accelerate your project rollout and ensure that your implementation addresses your unique supply chain management business challenges
- Technical support is provided by an experienced team that understands manufacturing and real-world applications
- Customer training and education, delivered in virtual classrooms or onsite, maximize the value of RapidResponse capabilities across your organization
Kinaxis Supply Chain Expert Community
The Kinaxis Supply Chain Expert Community offers a unique opportunity to learn, share and connect with some of the industry's brightest supply chain experts. In the community you'll be able to gain insights into best practices, discuss industry trends, and learn now to get the most from your investment in RapidResponse and network with your peers.
Join the Kinaxis Supply Chain Expert Community today!
Customer Satisfaction
Kinaxis is dedicated to ensuring total customer satisfaction. Our commitment to quality extends beyond our award-winning products, and includes a host of customer services that can help you succeed in achieving your business goals.
Kinaxis invites your ideas and comments on our products and services. To that end, we are providing a number of mechanisms where you can let us know how we're doing and how we can serve you better.
Please forward your comments to customersatisfaction@kinaxis.com.
